All users are deemed to have accepted that they have read and approved the sales agreement as soon as they complete their membership process.

Sales Terms and Conditions

It is the Sales Agreement between the Company (Kontrolyum Otomasyon Sistemleri San. Tic. Ltd. Şti. ) and the Customer.

Term - 1

The subject of this contract is the Law No. 4077 on the Protection of Consumers, regarding the sale and delivery of the product, whose qualifications and sales price are specified below, that the seller sells to the buyer; It covers the rights and obligations of the parties in accordance with the provisions of the Regulation on Implementation Principles and Procedures of Distance Contracts.

Term - 2

Seller Information

Kontrolyum Otomasyon Sistemleri San. Tic. Ltd. Şti.
Girne Mah. Irmaklar Sok. Küçükyalı İş Merkezi A Blok No:72-17A, 34852 Maltepe, İstanbul
Phone: +90 (850) 441-0596 | +90 (216) 504-1570, Fax: +90 (216) 504-1571, WhatsApp: +90 (850) 441-0596
E-Mail: info@kontrolyum.com

Tax Office: Kucukyali, Tax No: 576 055 5019, Tic. Sicil No: 100788-5, Mersis No: 057605550190001

Term - 3

Consumer Information

All members: Kontrolyum Otomasyon Sistemleri San. Tic. Ltd. Sti. All buyers who are members of the company's e-commerce store Kontrolyum.com and shop. (hereinafter referred to as buyer or customer).

Term - 4

Agreement Subjests and Product Information

Your Product or Service; Type, Quantity, Brand/Model, Color, Number, Sale Price and Payment Method are as stated on the site, and these promises may change without notifying the buyer.

Term - 5

GENGeneral Conditions

5.1 - The Buyer declares that he has read all the preliminary information regarding the basic characteristics, sales price and payment method and delivery of the product subject to the contract specified in Article 4, and has given the necessary confirmation in electronic environment.

5.2 - The product subject to the contract is delivered to the buyer or the person, organization or courier company at the address indicated within the specified delivery time.

5.3 - If the product subject to the contract is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if the person or organization to be delivered does not accept the delivery.

5.4 "The SELLER is responsible for the delivery of the contracted product in a sound, complete and in accordance with the qualifications specified in the order.

5.5 - For the delivery of the product subject to the contract, this contract must be approved electronically and the sale price must be paid in the form of payment preferred by the buyer. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

5.6 - In case the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the credit card of the buyer by unauthorized persons after the delivery of the product, the buyer himself or the product delivered to the person or institution specified in the sales contract. must send it to the SELLER within working days. In such a case, the shipping costs are the responsibility of the buyer.

5.7 - If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the buyer of the situation. In this case, the buyer may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In the event that the buyer cancels the order, the SELLER will attempt to cancel the buyer's credit card receipt and return the relevant amount to the buyer's account within 7 days, and the transaction will be notified to the buyer via e-mail. In such a case, the SELLER cannot be held responsible for delays caused by the relevant bank.

5.8 - In case the products delivered to the person and/or institutions that the Buyer and/or the Buyer want to be delivered are defective or broken, the relevant product or products are delivered to the SELLER, starting from the date of receipt by the Buyer, in order to carry out the necessary repair or replacement within the warranty conditions. It is sent within the day and shipping costs are covered by the SELLER. In such a case, if the 7-day period expires, the Buyer has to fix the defect of the product he has received on his own terms.

5.9 - This contract becomes valid after it is electronically approved by the buyer (after membership is completed) and delivered to info@kontrolyum.com.

Madde - 6

Right of Withdrawal:

The buyer has the right to withdraw within seven (7) days from the delivery of the contracted product to himself or to the person/organization at the address indicated. In order for the right of withdrawal to be exercised, the SELLER must be notified by fax or e-mail within this period and the product has not been used within the framework of the provisions of Article 7 and its packaging has not been damaged. In case this right is exercised, it is obligatory to return the original sales invoice with a sample of the cargo delivery report stating that the product delivered to the 3rd party or the Buyer has been sent to the SELLER. If the product is not found to be deficient after the products reach the SELLER, the return is accepted. Within 7 days following the receipt of these documents, the SELLER makes an attempt at the relevant bank to return the product price to the Buyer's credit card account. The SELLER cannot be held responsible for the failures on the bank's part in the return of the product price. If the original sales invoice is not sent, the value added tax and other legal obligations, if any, are not refunded. The shipping cost of the product returned due to the right of withdrawal belongs to the Buyer. In addition, the right of withdrawal cannot be used for products that cannot be returned due to their nature, single-use products, copyable software and programs, products that deteriorate quickly or expire. The use of the right of withdrawal is subject to the condition that the package of the product has not been opened, damaged and the product has not been used.

Term - 7

Authorized Court:

In the implementation of this contract, the Consumer Arbitration Committees and the CONSUMER COURTS in the settlement of the Buyer or the SELLER are authorized up to the value announced by the Ministry of Industry and Trade. In case the order is approved electronically, the Buyer shall be deemed to have accepted all the provisions of this contract.

All users are deemed to have accepted that they have read and approved the sales agreement as soon as they complete their membership process.